I have been trying to make a booking for a flight for & days now and i have eventually lost my patience!! Tried for hours to do inline bookings for 3 days and the response kept coming up saying 'the airline cant confirm your booking, " or something along those lines. This lead me to ...
I had a very bad customer service experience from Travelstart. Firstly I couldnt pay them via eft due to their systems not being in place and the online banking rejecting the reference number they had given to me. I emailed them all my queries and challenges and they requersted that I depposit into ...
I have booked flight tickets with Travelstart and paid R46 579.00 on the 22 October 2012 and cancelled the tickets, they send a mail to say we will loose R774.00 per person and I mailed them to say Iexcept the los of R774.00 per person. I mail and phone and they just dont respond or come back to me ...
A domestic flight booking was made on 24 Feb 2013 at 23h40 and the wrong date was accidentally used for the booking. An effort was made immediately after the credit card payment (on the 24th) to rectify the mistake, but due to no-one being available after hours, feedback was only given the next ...
I have booked a return flight to East London and because I am meticulous, I called the airline to confirm my booking using the TravelStart ref number only to be told that the ref number from TravelStart is not valid with Kulula. I then called TravelStart to get a flight ref number then, called ...
I booked and paid for accommodation for my 2 Directors, received confirmation of the booking via email. On arriving at the hotel there was no reservation and most of the hotels in the area had 100% occupancy. I had to chase after Travelstart to get a refund - finally I receive an email to say the ...