I'd just like to say thanks to Travelstart AND SAA. My LAN airlines flight from Lima to Sao Paulo was cancelled by the airline and moved to another time earlier in the day. This meant that I would now have a 12 hour wait at the airport till my SAA flight home to JHB. I called Travelstart to ask if ...
I booked a flight to Eastern Europe using an online travel agent: Travelstart. They are disallowing me my return flight from eastern europe because I missed my Durban-Jhb connection (nationl flight). I had bought another internal flight ticket and made my international on time. Now they tell me my ...
On the 12th of August 2013 I booked an airline ticket for my dad to go to Harare and back in September 2013 through Travelstart as they were the cheapest. Unfortunately when I did the booking I noticed that the website had my name down as the passenger instead of my dad. I immediately phoned the ...
So you find Travelstart on Facebook... They label themselves as a travel agency. You go to their site and think wow this looks good; You can compare flights and book all in one place. You find a cheap flight to your desired destination and before booking you spot their FLEXIBLE TICKET option: ...
Following my previous complaint regarding long call times, I was impressed with the urgency that Travelstart dealt with my complaint. Having followed up with the airline, they had the airline revert to me with an apology letter and commitment to refund. Thank you! ...
I booked a ticket on travelstart but unfortunately missed my flight. Happy to pay for an amended ticket, I went to the comair counter where the ladies were extremely friendly and keen to assist. Unfortunately, they couldn't access the ticket to effect the change and process the payment so I was I ...