I bought a flight ticket on your website today. Received an email later asking me to contact them urgently, which i did via email. I was then told that my bank declined the transaction and that i should contact them? I immediately checked my statement and saw an amount of R98 was deducted by ...
I submitted an email to Travelstart on 3 April in regards to an offer they had on their website. I received an automated response immediately and was told that Nelis would be in touch with me within 48 hours. So I waited. And I waited and I emailed them again and I still waiting and alas, I'm still ...
I urgently needed to change my flight this weekend. I booked a flight with Kulula through travel start. However no one works on weekends and they dont have anyone to answer their phones. They also have an "urgent" email address that no one replies to. Kulula informed me that they can not ...
I booked a flight through Travelstart. When I wanted to change this flight I was told (by a voice mail system) that the offices were closed but I could send an urgent email and that my request would be answered within 24hrs. I sent an email which was only answered 48hrs later. Then there was a ...
Thanks to receptionist Shane and Marcia who are the only staff members who bothered to follow up with me. Purchased tickets last year that i suspended for a year. Started contacting call centre from 1st March 2013 to use tickets. Spoke to numerous staff member's who advised that they will return my ...
Booking ZA00082738 with Travestart for my daughter Kate and Hollie. On Monday 4 March 2013 I researched, booked and paid Travelstart for tickets with Air France from London to Johannesburg. Cost R9002. My daughter called at 5.30pm, to tell me of a problem with the booking as it arrived at Orly in ...