Booked a bus to EC @Pta station. Was suppose to leave @5:30 pm am only leaving now @10:00pm. The staff is rude and unprofessional and impatient. They did give proper updated on the delay of buses. Passengers have kids, since they arrived at 4pm. Our laggage is being because its late, they don't ...
So I booked a ticket for my mom to board in Kimberley to Potchefstroom via Computicket dd 12/11/2013, collected the ticket at Checkers the reference number of the ticket NBG583. She was suppose to board the bus on the 11/2/2013 in Kimberley time 6:30. We were there 6:12 and at 6:45 I phoned to find ...
I booked a ticket online to the eastern cape, it was said that the departure time was 7pm, it is now 08:32 and the bus has not even arrived yet, I only have one day to spend in the eastern cape and then I have to come back on Sunday, I do not see this happening, is this the kind of service we ...
How could a big bus company like translux allow their workers be drunk on duty. Now my bus left due to incompetence I was an hour before my bus depart 17:40 I was told that my bus has left. So disappointed ...
The bus has delayed for over 4hours, scheduled to leave @8:30 but still here at 12:30 no sign of bus or official to update us of when the bus will arrive... Please work on your customer service this is total bull. I even enquired with the teller where we buy tickets but was told to wait endlessly, ...
My 69 year old Aunty had to sit by herself, waiting for the bus to arrive. The bus arrived three hours late!! To make matters worse, I could not get hold of anyone on ANY of the numbers on the website!!! How can a bus company as large as this have no one available for queries such as these? I got ...