On the 27th of November I was travelling from Nelspruit to Alice, connecting at Johannesburg using City to City. My bus from Nelspruit arrived @ 11:20 instead of the 10:50 that's on the ticket, got to Joburg @ about 16:40 instead of the 15:50 and no one appologised for that. The bus had no ...
On sunday the 8th December 2013, my granny was booked on a translux bus to Umtata from Grahamstown, the departure time was 09h00, we got the pick up pt at about 8h38 & as we arrived we saw a greyhound & translux bus leaving obviously not bothered as we we early for ours. At about 9h35 I ...
I am DISGUSTED at the service that was provided to me by the call centre, I made a booking for my ELDERLY parents and siblings to travel from Limpopo to Cape Town on Tuesday, 03/12/2013. I called the call centre on Monday, 02/12/2013 to change the booking to Saturday, 07/12/2013 at 13h00. Was ...
I'm travelling from Johannesburg to Ohrigstad with the 08:00 bus to Phalaborwa..And the driver left me behind at some garage just before belfast..Isn't it proper to always check that everyone is back before you leave??? So I had to ask his colleagues to call him and inform him that he left a ...
My kids are stuck in the Translux bus from Idutywa Eastern Cape since 5:20am, when I called them, they told me that they have been advised that the next bus will arrive in the next 20 minutes to fetch them, which I assumed would be 5:40 or rather @ least 6am, now it is 7:00 and they are not getting ...
I am highly disappointed and disgusted by the service received from your employees. Your driver arrived after 1am instead of 22:40pm. He does not even have the decency to apologize for arriving late. When passengers ask him to drop them off in Midrand Samrand he refused and told my kids that it is ...