On 13 May 2013, I contacted Trafalgar needing assistance with the phone line details of the apartment I'm renting. After 17 days of constantly contacting them I finally got the phone number and permission to use the line. I then activated an ADSL account on this number but it was the wrong phone ...
I had reported a complaint on Hellopeter last Friday regarding the servicing and repairs of a complex managed by Trafalgar and received a reply from Karien Coetzee that the Pretoria branch will be in touch regarding the problem (21st June 2013). i have still not heard anything from them just as i ...
The corridor/passage lights do not work in the entire complex, as a result the place is in complete darkness in the early hours of the morning and at night. I have informed the portfolio manager about this in April and was told that there is a contractor that will come out to sort it out. I have ...
The Conduct and Rules department sends out warning letters without questioning and making sure that allegations by the Complex Security Personell Are valid, for the second time i have received Conduct Rules Warnings for incidents that never took place or where there was no proper word of mouth ...
I am disappointed by the poor ethical values that Trafalgar has reflected in conducting themselves in my regard. I had a dispute with the trustees of Mt Edgecombe Gardens KZN regarding the mismanagement of services experienced. Trafalgar were aware of these disputes. All parties were informed that ...
I had my account with trafalgar in arrears. Though I was not happy at all to pay the interest and related charges, I did so. On the morning in question, I phoned and requested a complete balance from Karen in order to settle my balance. I asked her to give me the full and final amounts and ...