It is now 24 hours since I did an eft to pay my top tv fee and it is still not working. I phoned the top tv call centre last night, which is an onerous task just trying to get through, and informed Cleo that I had just paid my account. Cleo refused to reactivte my signal as she said I did not ...
On the 29th April, I paid the TOPTv rental for May, we called in and the gentleman on the phone that day was super, he reconnected us in a matter of minutes. 4 Days later, toptv discontinued our service, after calling in they said we had missed a payment, and they had run a statement that was sent ...
WHEN TOP TV FIRST CAME INTO THE MARKET EVERYTHING WAS VERY PROFESSIONAL & SERVICE WAS VERY EFFICIENT. ARE WE NOW HAVING TO DEAL WITH A COMPLETLY DIFFERENT COMPANY? YOUR SERVICE AND ATTITUDE IS NOW PATHETIC. YOUR CALL CENTRE STAFF HAVE ABSOLUTELY NO IDEA OF CUSTOMER RELATIONS. LAST NITE I CALLED ...
I GET DISCONNECTED FOR R38 AFTER I LODGED A QUERY PN THIS AMOUNT AND NONE OF THE BOTHERED TO GET BACK TO ME. I SPOKE TO MANINI THIS MORNING AND SHE INFORMED ME THAT WE WILL HAVE TO INVESTIGATE BEFORE THEY CAN CONNECT ME. THEIR SUPERVISOR LEE WILL NOT HAVE ME RECONNECTED YET IT IS CLEALY THEIR ...
These channels have not been playing since the beginning of the year. Have spoken to consultants several times but they insist that I am receiving these channels. Channels not playing include 196, 220, 351, 351, 400, 401, 402, 406, 410, 451, 452 and all Audio channels. I spoke to one consultant on ...
On the 22 of April I called Top Tv to cancel my debit order of R338 which has been running for over 2 years, they told me that they can't cancel it as the account is not under my name but my husband's. Asked them why did the allowed debits on my account if I wont be able to cancel and from 2010 all ...