Absolutely BAD & Terrible Customer service. I have experienced the worst customer service fromt he Receptionist (Arissa) through to the Customer Service Superviser Marie-Ann. There was no communication that my package arrived or what time they will deliver. I had to contact them myself to ...
I recently opened an account with time freight. When ever i call the johannesburg branch it takes at least two calls or two minutes for them to answer. When we finally do get through, its hold on, next person picks up hold on, carries on about five times. Then they cut you off. This happens at ...
I received a phone call from Raj, Depot Manager of Timefreight, in Riverhorse Valley, Durban. He told me that Mpilo, one of their drivers had picked up my wallet in Island Circle, close to their offices. I was not even aware that my wallet was missing so was very surprised by the call. The driver ...
Hi. I have to say since last month, I have decided to take a chance with Time Freight, this time a new lady phoned in a good manner asking for directions. The driver send a please call me to us, so we phoned him. A new driver, asking for directions to our house. Well done Time Freight. Now this is ...
Time Freight Port Shepstone gave me a price on a personal collection / delivery for which I could only estimate the weight of the parcel. My parcel was collected within the hour; I paid the amount quoted, and off went the goods. The very same day I received "change" - delivered to me by a ...
Big up to a company who's CEO gets involved in a Billing Issue and resolves it within 4 hours. Keeping me up to date with emails and FB messages the whole time. Here is some advice for future reference. Give the correct facts when you complain. Then give them time to sort your issues out. ...