As previously, I have a query and my avenues are limited to a switchboard to avoid like the plaque as well as an E-Mail address which I utilised on 08/02/2013 @ 16:20 SA time. THC is non responsive! Old dog, Old Habbits. ...
Last night I tried to make a booking for the lower north coast, I wanted to use our credit and book for a full week. I couldn't find our credit, which according to Lynette Pretorius, should have reflected on our account so I tried to use some points. I found availability at the Dolphin View ...
In 2012 I was fully paid up & made a booking for July 2013. Oct is my renewal of levies & points for 2013. I am in the process of selling my points & I have to paid the Levy for 2013 & still loose my booking for July. The booking for July was done on the costs of 2012 but now if I ...
I am so frustrated, I need accommodation for September 2013. Tried making a booking since December with no luck because there is no stock or the stock is not yet released. How on earth do I need to use there points. I have points banked for 3 years now because of tis problem. The funny thing is not ...
Points allocation has now been moved from 1 January every year to your anniversary date which in my case is in October. I understand and agree with the reasoning behind this. It makes great business sense. What i DO NOT agree with is that NO pro rata points were allocated to members. We are ...
Agaiin I have tried booking for December 2013 and again there is nothing available. This happens every single time I try and book, I have paid for resort more than used my points. It costs a fortune each year to keep the holiday club but when I try and book there is never availabilty. What can I do ...