Defination of a is products and services offered that do not exsist. Just try making an interational booking at the holidayclub. We are attemting for the third time to utilize points for an interatrional vacation. Our booking is over 12 months away. They claim via there guide book to have over 6000 ...
I am a new member of The Holiday Club and am utterly appalled by the level of service that is provided (or lack thereof). To date, my wife and I have made 2 enquiries for availability of accommodation via their email address, [Email Removed] and have not received any response. On the first ...
Vacation Management Services are administering my timeshare at Kiara Lodge. On 11 Feb 2013 at 21:46 PM I requested by e-mail (to [Email Removed] that my timeshare be transferred to my son and that VMS must tell me what the process is.By 25 Feb 2013 I have had no response and called them at 14:18 ...
So frustrating, I just called the holiday club to try and book for New York or Queenstown (new Zealand) and its the same thing as I always here, nothing available on points with a booking fee. They offered me a week for a ridiculous amount of money. The reservation agent did offer me a great deal ...
I am absolutely appalled at how your staff conduct themselves! A staff member called us on Monday (11/03/2013) wanting to set up an urgent meeting concerning' The HC' to discuss benefits, points & how to make it work for us etc. We were rather keen to actually have a one-on-one discussion for ...
THE HOLIDAY CLUB... What a joke and what a waste of money. Every time you phone there is no space available. (It has happened 6 times in a mater of 2 years) They are quick to take my money and offer me an upgrade promising me a personal agent, LOL. I wish i could sell it to another sucker like me. ...