I am still battling to get a refund, i was even told that a penalty fee of 20% will be deducted on my laybye because of the cancellation. According to the store owner's law, he is allowed to deduct this much... how funny, after a week again i still have not received my refund and have not met the ...
Purchased a firm Queen bed set in 2010, & reported bad sagging defect end June 2013. At this point in time I was suffering very painful back ache & achieving very little sleep. The original store, 'Honeydew Ridge' immediately replaced the mattress. However, that same bed model had done a ...
While consumers have become complacent with poor or no service, especially after sales service, what a pleasant surprise to purchase a product from a supplier offering " Amazing service "!!! The few "glitches" that there were, were addressed with courteous feedback from Pieter ...
On 17 April this year i laybyed two sets of single beds from the BedShop Benoni and i have paid R1200 thus far. On tuesday i went to pay the full balance of R1800 and i was told the beds were out of stock (the beds were not even there when i laybyed). I was asked to choose another bed but i refused ...
I purchased a mattress from the bed shop on Hendrik Potgieter about 3-4 weeks ago. I paid cash for this mattress, and was promised it would get delivered in 3 days. On the Friday my wife had to call The Bed Shop to find out where the mattress was, only to be told that it will only be delivered on ...
I am appauled at the quality of the bed i have bought at The Bed Shop. In December 2012 I purchased a 3/4 bed for my 5 year old son. 5 months later the bed has turned into a sinking ship (it is sagging) I went back to them 2 weeks later to tell them and I was told absolute nonsense that I have to ...