I reported that our line was not working, no incoming or outgoing calls could be made, hence our security alarm was also not connected. We reported it on Monday 1st July, with Fault no: 48CWZ010703, the technician came on Monday, 1st July, said they needed to work on the pole behind us which was in ...
The credit bureau record is currently reflecting R946 as an overdue amount against the account listed above. This is hampering my ability to transact with credit providers. It is a nightmare to get Telkom to clarify this issue. I am on a prepaid facility and I don't understand why this account is ...
On Wednesday the 3rd of July I made a payment on my account. Immediately i contacted TELKOM to log the payment and have the line reconnected. They assured me that within an hour it would be connected. Three hours or so later I contacted them again as the line was still not connected, they sent an ...
About a month ago I notice I cant seem to make out or get incoming calls on my land line! I called telkom and informed them they said they will check on there side and see what the problem little did that help me! the thing is, on there side it sounds as if my phone is ringing but at my house my ...
Reported a line fault on Tuesday 02/07/2013 received an SMS with a reference number 634CWK020713 and since then no further action. My ADSL is now also giving problems. At one time I used to get speeds of up to 4Mb/s now I am lucky to get 1Mb/s and the response is cable quality and or distance from ...
We still do not have a working telephone line, we were sitting on a friends "working" telephone to log the fault and Telkom just never came through to us and let us wait for many hours. Since this is a non working business line since 2 weeks we wonder who will reimburse us for the loss of ...