Fault 78CTK070713 My adsl line has been completely dead for 2 weeks and I keep paying. What is going on?? Please escalate this as the line has now bean dead for 10 days. Please, please assist. ...
Dear Maureen With reference to my mail below, can you please advise why I was billed for reconnection fees but phone line not connected. I did speak to an agent now in ur billing at Telkom but we got cut off and I didn't get her name. As requested below, can you please get an agent to call me as I ...
I'm writing this on behalf of my friend, she is a pensioner and afrikaans speaking. A lady from telkom phoned her for an upgrade on her service, but se asked the lady to send everything in writing for her to decide seeing she could not understand her so clear. What happened next, her line was cut ...
I was contacted a few days ago by telkom regarding a listing in the telkom directory for my business, I also asked about payment when it will be due and the supplier mentioned that it will be due for next year only, I was under the impression that the listing will only occur next year. I received ...
I have complained several times about Telkom's speed. They get a person to call me to say that they are working on the fault, then I get an sms stating that it has been fixed but in fact the problem still exists, I respond to the sms saying the fault is still present only to receive another sms ...
I completed the internet form the 10 June on the Telkom site to move my Telkom ADSL line from Heilbron to Hoopstad, I received sms'e from Telkom confirming that they will do the installation the 10th July, I have been phoning since the 10th July enquiring when the installation will be done, and no ...