I'm absolutely gobsmacked by the utter incompetence of Telkom. My business line via which I provide WiFi to customers not been working for eight weeks. Every time I phone 10210 I get a different voice message telling me that the problem is logged, the problem is scheduled to be resolved, etc., but ...
I have been a new subscriber to Telkom for both a line rental as well as service provider on my ADSL line. I have had one problem after another since upgrading my line to a 4MB uncapped line. My line speed is constantly an issue. I get speed of under 1MB for a large part of the time and every time ...
Fault reported on 29/07/2013 - ref 385CRK290713 (both ADSL & landline dead) Three technicians were sent out on three different days, not aware of prior visits, only to confirm that the problem is not at our premises, and there was a "much bigger problem at the exchange". I received a ...
I phoned them 2 and a half weeks in advance to transfer my adsl line from Nollie Bosman 23 to Selati 18 and nothing happened then i phoned them again on monday 5 August 2013 asked them to transfer my line again the 2nd time i call them they told me (Telkom SA: Dear client MR. C. (TIAAN) MARITZ, ...
On the 3rd f August we were notified via SMS that an upgrade was going to be done on the lines and there may be slight interruptions. Its now more than a week later and a fair amount of residents have had no telephone or internet. I called the call centre for some sort of explanation to which I got ...
So my earlier report I closed saying i quite impressed that the service was fixed and working, of course that is me speaking too soon and the service broke again on the 9th of august and is still unusable. I logged a call and the next day got an sms saying my call was closed but the service is ...