It started when I was looking to install DSL in my home and become a Telkom account hlder, the website stated I need to call: 10210, I called the call centre and started by speaking to Agent 1, asking to please confirm if there is DSL available in my area, I also explained I bought the property a ...
I am seriously at a point where I don't know how to approach our many complaints to Telkom? We struggled weeks to obtain an actual modem & a full working line since we acquired the service & yet got billed for periods where we didn't even have use of the service. When we reported over a ...
On 17 July 2013 at 12h59 spoke to Thembisa and processed a request to transfer telephone and ADSL line. The service was promised to be fulfilled on 6 August 2013 and the move, everything was planned around this date from Telkom. To this date 20 August 2013 the transfer has not been done. There is ...
I have an ongoing dispute with Telkom over a business line in Merrivale, KZN. I left for Cyprus in Dec 2009 and Handed in a Letter to Telkom in Hilton Telkom shop to cancel. It appears the line was never cancelled and it continued to be used until Dec 2011. The bills appear to be paid until the ...
Good day I log a call for a Telkom pole to be remove from my private property and received a ref. number 63281, they did sent a technition out two weeks after i log the call and he told us that the removal department will sent someone out. It is now already 6 weeks and no one came to remove the ...
I had a problem with my line and i asked telkom accounts to sort out my account because i said that i would not pay for a 4 meg line if i dont have a 4meg line. I got a message from a Jaques saying that my line is a 4meg. I would like to know how he tested a 4meg line because i asked my ISP to test ...