Ek moes Saterdag my ADSL modem inneem na Telkom Tygervallei om n nuwe Router te kry. Dis Saterdagoggend en die sentrum is besig, ek sien op daarteen om in n lang ry te staan by Telkom en dan is ek onseker hoe bekwaam die diens gaan wees. Gaan ek weer van bakboord na stuurboord gestuur word of dalk ...
I was sent 7 smses confirming that my Telkom installation would take place today. Furthermore, a technician would contact me 30 minutes before he was to arrive at my premises. I phoned Telkom thrice to confirm what was happening (spent R200 in airtime), only to find out that the technician had come ...
Technician arrived within 2 hours after my logging fault for my landline on their Internet site. Fixed in 30 minutes. I nearly fainted -this is not the Telkom we all know. I hope they can keep it up! Compliments to everyone in the fault repair chain. ...
Internet and complete telephone outage. Logged a fault last week. Have not received a call as to progress or when I can expect the service to be restored. As I use the internet line for business purposes, this is unacceptable. I have a fault reference number logged on Wednesday last week. ...
I have settled an account with telkom months ago.. I have just received a sms to say i have been handed over to the attorneys.. I cant even query this because it takes hours to reach a consultant ...
I made a complaint. Nobody has contacted me and my order has not yet been filled. I am extremely dissatisfied with the level of service I have received in this regard. Today I tried to follow up on on my order with someone in the call centre, and he was unhelpful and unwilling to even try and track ...