I moved house. Booked the move online. Followed up by sms and a phone call from Telkom. Was contacted on the day the move was going to be done. Was followed up today to find out if everything was in order. Thank you for your good service ...
I have had a complaint with TelkomSA for some time now and it has not been resolved to my satisfaction. On 19 August I emailed gavin Strydom to ask for it to be escalated to his superior, but his mailbox was full! I subsequently forwarded the request to Viola Mohaso. I have still not received any ...
I recently lost my job and canceled my telkom line as I was paying for a 4 meg line and received speeds of O.5 megs max. I contacted telkom weekly about this and they did absolutely nothing. My internt was near useless. This was ongoing for six months. Now after I have canceled and recently became ...
I am so horrified to learn that a big company like Telkom have such incompetent employees. There is no customer service in service centres and the call centres and their so called legal department. I had signed for a 2yr ADSL line in 2010 and before it could expire I contacted the call centre and ...
For more thatn 3 motnhs we have been struggling with the internet supplied by telkom. we have an uncapped line but only can access this for maybe 2 days a week. We complain and it will work for a day and then nothing. And this is unacceptatble. ...
Internet in Trichardt is slow and sometimes none existent. This is due to Telkom lines / exchange being slow. I tested my lines through different isps and keep on getting the same result. 4mbps line speedtest at 0.5mbps down and 0.12mbps up. At night this same line is running at 2.9mbps down and ...