Ok so a month or so ago i posted a complaint with the same headline AND GUESS WHAT... NOTHING HAS CHANGED. I have had numerous phone calls from Telkom and nothing... no change to my flapping ADSL line. I could phone them but I have many times and nothing changes... they go through the motions but ...
Our ADSL is still disconnected. Payment has been made. Twice. Despite the fact that payment gets made NOTHING HAPPENS. Telkom has to be the most useless and inefficient company I have ever had the misfortune to deal with!!! ...
Dear Sir / Madam, I am writing this email with much frustrations. I recently had my adsl line installed 012 665 0166. I initially took the 1MB service which ended up slower than my current 3G service, hence I requested that the line be upgraded to a 4MB uncapped DSL. Since then, my download speeds ...
Shortly after the line was reinstalled, it was noticed that the line was only syncing at 2Meg, which I had asked be bumped to 4Meg. Anyways while at 2Meg the telephone line was working perfectly and the adsl was syncing at 2048kbps downstream and 512kbps. After a query with telkom as to why my line ...
I have been having slow internet connection problems since January this year. Download speed about 0.13mbps and upload 0.24mbps on my 1meg line. I have been calling telkom three times per week, multiple reports have been made and escalations done... but still no one calls to inform me on progress ...
This is on behalf of my mother. She loaded airtime via EFT meant for her Vodacom self top-up account and accidentally made the wrong selection of service provider. I attempted to get in touch with Telkom and could only reach them via their facebook page. Here the communication and response i ...