14th August notice given for Cancellation; Transfer & relocation of lines, spent 2:30 hours with consultant. (T. Abraham) He captured all my request and gave me receipt with Telkom stamp on it. On 2nd Sept called customer care @ 8:24. Consultant told me waiting for order letter. So visited ...
Requested phone and ADSL line to be transferred in september. On 26. 08.13 phone line was cancelled for no reason and to date still no phone line. After numerous phonecalls and and being passed on from dept to dept each one with a different story every day. Cannot speak to anyone senior they just ...
I have cancelled my adsl with telkom because we were moving to a farm. I was told that there is no infrastructure for my line to be moved and for the adsl. That was on the 31st of May. Since then i get billed every month over 300 for my adsl. Why must i pay a service if Telkom cant accomodate me ...
Two weeks later and still no technician out despite the numerous phone calls to Sibusiso the technician manager, giving empty promises on a daily basis that a technician will be available day after day. I have been calling daily, even on their cell numbers at my own cost and daily there is blame ...
I dream of a day that i come home and my internet is fully functional. I dream of a month where my internet wont stop working. Every time I've had a repair, something goes wrong and my line is either not working or not going at even half the speed. I would've expected your technicians to be able to ...
This is the story (here is the reference no 85213451A) I went to the telkom store here in Newcastle and asked for a 4mbps adsl line to be installed at my house. When they eventually pitched to install the line (kept moving the date) a 2mbps line was installed. Phoning telkom and asking them why a ...