I'm in Greenstone Hill and rely heavily on my internet connection for work. I ordered my ADSL line months ago and only when i actually saw the guys outside my house across the road in the telkom manhole and asked them about my line did something actually start... They gave me their bosses number, I ...
I purchased airtime on a atm in Randburg. The machine does not give an option for 8ta but it says Telkom. Funny enough they advertise as Telkom Mobile. Now the airtime voucher is said to be for the landline. I called the call centre and spoke to a lady named zinhle who told me that there is nothing ...
Not often I have anything positive to say about Telkom, but give credit where it is due. We have had outstanding service from Darren, Telkom Technician in the Melkbos area. Not the first time we have dealt with him - he is always polite, helpful, does an excellent job and always willing to 'go the ...
My telephone has been down since Saturday. The call center informed me that Telkom was working on the exchange. I phoned again today only to be told that they are upgrading from copper to fiber, and for the duration of the upgrade I will have no service. They cannot give an ETA. I accept that ...
This is my second complaint Palesa Moji (from customer services) asked for my details which I sent, but still nobody contact me. this is beyond poor customer service. Come on guys you have someone wanting to be a customer of yours, but you wont even call him back. ...
Log a fault for no internet on 15 September. 40CTK150913. Could not assist me because he was not familiar with my computer. Phoneed again on 16th and I was informed someone will phone me. Phoned again later the 16th when I was told that I must visit telkom to change my modem. Phoned Klerksdorp on ...