Approximately 1 week ago I called the Telkom call centre to request a 4mb adsl line. the call centre agent said that my area was provisioned for 4mb. A week later, while trying to activate the line i was told that my area can barely manage a 1 mb connection. my questions are as follows: do all call ...
As of today it is 11 day of waiting for my telephone line to be re hung and my internet ports to be checked. It's not the first time I have called about the line. my reference number is 59879. Please get this sorted asap, the line lying on the ground is a hazard. ...
After 2 years I had to find out that I've got black listed by Telkom because of a Telkom account that has not been cancelled by them internally after they have been informed in writing and send through twice to change to the new owner of the telephone account. Both parties still have the proof of ...
So I'm moving home soon and have made an appointment with Telkom to do an installation on the 18th of October. Since making that appointment in the beginning of the month, I have had 3 SMS's and one phonecall telling me my appointment is on another date, the 8th, the 10th, and most recently the ...
On Friday 4 October we had allocated a Telkom line to our adsl, a simple upgrade to a 4 meg line was done quickly, but the connection was slow. A complaint was lodged with Telkom. supposedly it was in hand and being dealt with. After I had had enough I took matters into my own hands and I ...
We have had in the last 6 months huge disputes with both Telkom and Trudon and are looking for an attorney to take on this case as we have had enough. Firstly Telkom list us on ITC for an unpaid account for lines we have been trying to cancel since Dec 2012 (i have proof of this) The reason for the ...