Oy oh boy but telkom really is the pits. New services division answers the phone in record time but billing enquiries..hah..I spent 40 min waiting on my cellphone for someone to pick up. After all that waiting the women that picked up could give me no information whatsoever - she also told me to go ...
Existing line was activated in October, logged a fault in Oct as line went down, was given a new router, line came back up, was not router related. 28 Desember Line goes down again logged fault 170CRK020113, no feedback called them on Monday after numerous calls inbetween and escalations. Told on ...
Telkom website is misleading for pricing on DSL services and according to the Telkom agent that answered the call also says (Yes the site is misleading and the pricing is not correct) not to mention when you use the site for adsl availability the site info given is way wrong and Telkom agent has no ...
I recently moved homes and upon trying to activate my ADSL service for my new home I got the following message from Telkom: "Investigation reveals insufficient infrastructure in your area, technical feasibility being investigated." I find it appalling that a company who markets their ...
Phoned Telkom to terminate services to 0217801522 from 1 Dec 2012 on 15 Nov 2012 as we were moving (Cancellation ref #: 67401285A). I get a bill for December and now apparantly (I have not checked my post yet) for January too. I call in today and finally get through (I've been trying to get through ...
Refer my report 'bad all round' and feed back on 12 jan 2013. Went to telkom direct, bloemfontein, this morning at 08h30 after a i had made an appointment with Nomvula to listen, together with her and Louyette, to the convo in question. Louyette was on leave when i last was there and the ...