So late last year I moved into a new house, I need uncapped internet as I often work from home. I decided to take the MWEB 6 for 4 month special. I spoke to both Telkom and MWEB and both assured me that the line is ADSL ready. Telkom assured me the line would be installed on 3 January. On the 4th ...
On the 7th of January, I called your call centre to report a faulty line. These were my findings upon calling the 10210 number: 1. Your IVR system asks the client for their land line number upfront, which is acceptable. 2. Upon pushing a button depending on your choice of where you need to go, it's ...
Again a problem with my telkom line like I said 3 or 4 weeks ago on a similar complaint the technition is stuffing up, on Saturday 12-01-2013 I witness a telkom vechile enytered Impala Park and I new that there will be problems with our line again. how many times must a person complain about this ...
Its been 2 weeks now since I have reported that I have slow speeds. I have requested several times that I want to have feedback of what the problem is and when is the technician going to fix it. Until today have not received a call. My First report that I logged was closed without the problem fixed ...
Called the call centre mulitple times to report fault on line. each time Telkom just closes the fault and the fault still remains. this is a business and yet no response is recived from Telkom. what a joke - them saying the network that makes business work - it DOES NOT WORK - more than 2 weeks of ...
I logged a call a week ago and my ADSL is still not working?? ...