When phoning Telkom customer service to get help with the setting up or getting help with the wireless Internet, you absolutely get a rude and frustrated operator on the other side and even once when the telkom technician came to our house to see what is wrong, he himself acknowledged that when the ...
I cannot believe that service can be this bad! I reported a complaint about 2 weeks ago. After waiting a week with no response, my request for line repair was logged as complete, but the fault on my line was still there. I called the service centre, listened to 4 minutes of drivel as I clocked the ...
My most recent fault reference number is 246cek170113. I applied for a adsl 384kb line about a year and ago and have had contant problems with this line. The maximum download speed ever achieved was 30kb. about a month ago i called and enquired way my line seems still to be at 384kb and not ...
My Call Waiting on my account has not worked for four months. Whenever I call in, I am told that it has been re-activated, but it hasn't. I then reported it online. I called in again yesterday, the 22nd January 2013, and was told that my line wasn't available, so I couldn't be calling from it. I ...
On Monday Telkom installed an ADSL line. Since then we have problems. Fault were reported but nothing yet. Just after the line were installed I received an sms: " Remember that you will be charged pro rata rental on your first invoice, Thank you for chooshing Telkom as your service provider. ...
I moved house 1 December and called Telkom to transfer my line. a few days later i received an sms to pay the account for november before the line was moved. This was done. I called and followed up on the progress of the transfer. they will get back to me. I emailed on the web, no response, . Today ...