@ Siphiwe S Masango, You promised me feedback after my first report below: I tried logging a complaint escalation form via Telkom's website but the page does not want to load. I relocated from Pretoria to Johannesburg recently and applied for my line to be moved well in advance on-line. I had to ...
We signed a contract in November, we still have not received any internet (although we have received a bill), and then were promised that we would have our internet installed on 1 March. That day is 17 days away and we have not heard anything from Telkom. We are eagerly awaiting installation and ...
Phone line has been down since Saturday 2 February. Received Fault Reference 290CTK030213 on Monday 4 February. My phone line ADSL is still down with no indication that anyone is looking into this. ...
After contractors worked on the Telkom cables, just outside our premises we realised that our telkom line was not working. On 20130122 fault was logged and received ref # 550WCZ220113. On the 28th technician came on site and indicated that the problem was caused by a damaged cable, just outside our ...
For at 3 weeks now we have had faulty phone lines. When staff at our company phoned 10217 to report the said fault the recorded messages offers that if you supply a cell number that I reference will be sent to you. This never happens so after nearly 2 weeks of waiting I decided to contact Telkom ...
During October 2012 I reported my land line which was faulty. They fixed it and after a week it was out of order again. This is going on and on ever since then and after the last time they fixed the fault, it was working for 2 days. That was the beginning of January 2013 and since then I have no ...