Appointment made to install my line and i took off from work to be there for the instalation. After calling numerous times I am told technician was there and no one home tried calling me no answer. No customer contact at all, no call made to my number or the alternative number and no customer ...
Telkom transferred a line for me last week and I was very impressed with their efficient service. However they have also gone and loaded services that I did not request and don't want. Two phone calls and security checks later the service is still active on my line and messing up my answering ...
I had the ADSL line installed on the 11th of March. I went with the 1MB package as I wanted to take advantage of the free installation and modem. I then upgraded to a 4MB line. Last week I called as I thought it strange that I hadn't received a bill and was told I would be charged pro-rata for ...
Have been trying to resolve a query with regards to me being billed for services not used and incorrect services supplied. I was busy resolving a query and Marian was assisting me and she put the phone down on me. ...
To: 'HelloPeter Telkom' Cc: [Email Removed] 'Dot Lamb (DJ)' Subject: RE: HelloPeter Query: ARS 224511... Martine van Oudtshoorn... 0219453629... Importance: High This matter is STILL NOT RESOLVED. We are losing business! Countless clients and suppliers complain that theyre unable to get through to ...
After nearly a month from applying, I have working ADSL in my home. The Telkom support staff have been great but it appears the system is not. Now that my ADSL works I am impressed with the response. It has taken several visits to Telkom Direct, calls to 10210, cancelled and new orders, a repair to ...