Within hours after posting my complaint on HelloPeter I was called by both Corne from Tafelberg furnishers and Melanie form Defy. The faulty fridge was replaced with a new one the same afternoon! Now that is what I call service. Now please ensure that the people in your different branches have the ...
Thank you Corne Heil of Tafelberg Furnishers for restoring our faith in your company. You responded promptly and with the utmost efficiency, going the extra mile to resolve the issue. Needless to say we are happy with our new dishwasher and will continue to shop at your stores in the future. ...
I had problems with a fridge I bought from Tafelberg. After reporting and complaining I received a brand new fridge!!! Thank you very much Corne Heil for all your trouble and bending backwards for us. THIS goes to show why we dont even consider buying stuff elsewhere! Your after sale service is ...
I bought a washing machine two years ago at Tafelberg. It broke within the two years of warranty. With only my bank statement as proof of purchase, my husband contacted them to enquire about the warranty. They located the original invoice, sent the repair team out, follow-up every second / third ...
We purchased a DEFY dishwasher in April last year from Tafelberg's scratch and dent warehouse having been given the assurance that the only defect was a missing button, which we subsequently installed. Within a few months the dishwasher started giving trouble - ruined our newly installed laminate ...
I bought a Defy fridge in December 2012 from Tafelberg Parklands. In May 2013 I noticed that a superficial piece of the door rubber came off. It was reported to Tafelberg (Tuwaiva) 23 May 2013. I was promised that Defy would come out. It never happened. After numerous daily promises that Defy will ...