This year January I took a decision to cancel my subscription due to poor service delivery of the paper, I called customer service on 28-Jan and spoke to Florence @ 9:19 am who told me that I need to give a month's notice before I can cancel, and told me that my subscription will be cancelled at ...
Not getting my copy of the Sunday Times was an irritation, but it all pales in comparison to how shabbily I am being treated when I complain. I phones twice on Sunday telling them I never received my newspaper. Both times I was told that they would contact the area manager and solve the problem. ...
For the umpteenth time a non-delivery of mt weekday Times (part of Sunday Times). Trying to contact th local representative is impossible. No response to sms's and calls go to voicemail. I have a contract with Sunday Times for a weekly delivery of ST on a Sunday, and Times in the week. I have ...
In March 2012 received invite to subscribe for the Sunday newspapers and I signed up. Despite debit my account for more than R1800 i never received a single paper. On 27 December 2012 called AVuSA and cancelled the debit, cancelled contract and demanded refund. I was told by Gugu Nxumalo that i ...
I am a Sunday times subscriber in Cape Town today the 31st March 2013 I waited till the sun sets for my news paper and received nothing. This adds to the weekly Times which has not been delivered for more than a month and I called their subscription hot-line and they promised to deliver the next ...
I took out an annual Sunday Times (and Times) subscription in February of 2012, and soon thereafter I received two copies of the Times and one Sunday Times and nothing more. Since March 2012 I have been persistently calling the call centre and lodging complaints so I could receive the paper. I was ...