On new years day we went to Sun City valley of the waves. We stood in a que to enter the valley of the waves from 11:15 till 1:45 in the sun. As you know no food or drinks are allowed in. The is no umbrellas provided until the last 5 meters. The que is such a bundle of pushing people no one knows ...
Checked in on the 2nd JAn 2014, same nite my daughter locks bathroom door by mistake, called reception 30 minutes later no 1 came, had to call them 3x b4 any1 can come, then eventually some guy comes, no greetings just instructions like a soldier then off he goes. 3rd day comes back to room linen ...
When we arrived at 14:55 (check in is at 14:00) we were told that sorry our room was not yet ready and that we must please wait in the lounge area . 20min later our room was still not ready. After having to go back to reception and having to request that they please enquire whether our room was ...
I have recently stayed at the Sun City Vacation club unit 138, the first poor service levels started from a request of an early check in as we arrived at the resort at 12.30 as my husband was playing golf at the Lost city, I was told that I needed to wait as the units are not ready so together with ...
I was booked into a room that was invested with ants, then after I had enough of them coming in and spraying doom and having ants crawl in my bed and out of my Macbook, I phoned the manager, after them not answering, I walked up to reception. The guy at reception gave me and my girlfriend a new ...
Booked at the Cabana resort for the night and went for the 8pm movie after first checking the operational times of the foodcourt which states explicity that the outlets close at 22:15 only to be denied service from every outlet at 21:56. This is unacceptable!!! ...