To Whom It May Concern, My partner bought me a Guess watch from your Kenilworth branch in December. Unfortunately the watch seemed to be faulty, as the pin (for the strap) kept falling out. We returned the watch to the store, and one of the staff members tightened the, and said that it would not ...
In March this year I purchased a Fossil watch from Sterns Gateway. On Saturday 22 June, one of the pieces on the watch face came loose and interfered with operation of the watch. On Sunday 23 June I went to Sterns Pavillion as this is the store closest to me. I showed the watch to Sumaya who ...
I bought a titanium gold plated ring of R599 from Sterns on 21/05/2013 after a week and a half the gold plating went off, I took back the ring and were told that after arranging with area manager that ring would be sent back to replate. Two days after arranged date with manager I sent my aunt to ...
After my horrible experience at American Swiss in the new mall in burgersfort, a lady by the name of Lucia and her team in sterns in the same mall gave us excellent service! Unfortunately they didn't have something I wanted!? ...
Today around 13h00 i went to sterns to both seek advice on the ring that i have that is making my finger peel, i went to the shop because i saw the ring that i liked and wanted to know what could be the cause of my finger peeling with the current ring that i have. the ring that i currently have i ...
We bought my engement ring on 1 May 2013 after 10 days I saw a crack on the inside. We went to Sterns on the 11 May 2013 and the manager said she will order me a new ring andit will take 1 week to 10 days. She will call me 18 May 2013. My fiance and I returned to the store on 25 May 2013. She told ...