Hi, I've completed the Standard Bank Customer Credit Assist process almost two months ago and have not had any feedback. I call the contact centre two weeks ago and was advised that my application was escalated to a team leader and has been handed over to a manager of some kind. I would also have ...
For the last 6 months my husband and I have struggled to get a card we can both use for daily groceries. First they gave him a secondary cheque account and I got a secondary card. When my cheque card was retained at a store we realised that didn't work. Turns out it was not possible to have two ...
Good day Miss Baaliah, Today at 6:37pm I again had a visit from a representative from DMC collections - this time she came here over two accounts, both of which have prescribed as per the NCR and Ombudsman. The accounts that DMC said they wanted to collect on was: 999911401213 and 999911333573 ...
Hi there, I've been waiting for a refund to be done on monies paid towards my VAF. My account was overpaid. The refund got done for R1200. My refund should be R5882.00. The above mentioned people keep on passing the buck and don't get back to me, even if i just requesting their turn around times ...
On the 12th of June I contacted the Business Banking call centre an requested for bank statements to be sent to me that were not available on Internet Banking as it only stores 180 days worth of transactions. As this was archived information that I requested I was happy to wait the two business ...
On the 20/10/12 Germiston suffered a sever hail storm causing damage to many cars & houses. Hail larger than golf came pelting down breaking windows, glass doors, solar panels & damaging a section of our roof. The damage was reported to Std Bank 31/10/12, they were quick & efficient in ...