I have requested in writing that my current account monthly statement and my credit card statement be emailed to me, and that my account be changed to an Elite Plus Current Account. My current account monthly statement is still being sent via mail to me, and I am being charged for it at R9.00 per ...
This morning I called and asked to speak to the Manager who is responsible for the home loan department and was put through to a Wayne Bradbury who was only on his way to work who I later found out is only a call centre manager... Needless to say he promised to get back to me in 20 minutes and do ...
I sent a secure message to increase my EFT limit on Tuesday 11/06/2013. It is Friday, and still no response. This is now my third Hello Peter Complaint regarding this in as many months or less. Are all your staff member so busy sorting out complaints that no-one acomplishes actual work these days? ...
So this week has been extremely cold and our Solar panel burst due to the frost. We log a claim with Standard bank on Wednesday evening. After mentioning that it is the solar panel/pipes they send out a plumber which only deals with geysers on Thursday. Which is a waste of precious time while we ...
On April 23, 2013, I applied for my account to be upgraded to Prestige account and Rebecca Mphlelele assisted me and up to day, I am still waiting for my cards and I have been to the branch on 6 occassions. Firstly I left my details to a very helpful Refilwe Ngcobo and she promised to hand them to ...
I logged a call yesterday morning for a burst geyser, Standard Bank Ins. Dept send out a co. Plum Plumb Plumbing, after I had to phone SBSA to follow up on what was happening, as the plumbers also didn't know what was going on. After two or three calls back to the Bank, the Plumbers replaced my ...