Made 3 appointments through the prestige bank call centre with my prestige banker and not once did he show for the appointment. There were no bank manager to talk to about this matter. Now, if i am a prestige banker and this is the poor service i get, what about the poor 'normal' clients. ...
I have been a client of Standard Bank for 50 years and have never experienced such bad service as recently. On June 10th I transferred R13 000 from my cheque account to my credit card account. This transaction was never recorded on my credit card. Upon enquiry at Standard Clearwater on July 1st ...
I went to standard bank alberton branch to purchase foreign exchange for our trip we waited 20minutes before a consultant just said "can I help you" with no smile, greeting or friendliness - was as if she is doing me a favour. they refused to give us forex due to our proof of residence ...
I have allowed standard bank to put an overdraft of R2000 currently my acount is in arrears of R17000. now i am being held responsible for that amount. i will not pay this as i have not allowed them to go over the allowed limit. ...
I wrote the following complaint a few days ago: I've applied for a home loan from standard bank. The whole process started in March 2013 already. It was approved and we already signed the documents and accepted the bond in April 2013 (Although we had approved bonds from other banks as well, we ...
I have recently switched to Standard bank after my husband convinced me of their great service. At month one U Count rewards was introduced and i was very excited to register. But after weeks of fighting with their call centre driving up and down to the bank, i am still not registered and by now it ...