Re: Trying to use internet banking after lost card was replaced and Resetting password. Sent a detailed explanation of the issue and also mentioned that I had this issue before. The response from them was a copied text from their website about how to reset your pin. Twice I replied saying that they ...
I got a call from your call centre on the 4th of July to activate my U Count Rewards Card. I gave the call centre agent my new address as they still had my old address on your system. She updated it. I then sent in a query regarding the deliver of my card on the 23rd of Jul where I got told that ...
The very first time I wanted to open a bank account, they refused to help me in the Branch, said they will send a consultant to my workplace to open the account, three jobs later i'm still waiting for that consultant. First time I bought a house - our agent obviously knew someone at Standard Bank ...
I closed an account 1-2 years ago. They charged me 250 for it and forgot about it. Afew days ago I called wanting to query if this account has been closed and they tell me I owe almost 5000. I thought this was very unfair but I paid it off yesterday. I call again today and they tell me account is ...
Trying to get hold of the standard bank division, held on for 15 min with no answer. It has been 3 working days since my card was compromised and I have not heard from anyone, and nobody is answering! So frustrating! My money is gone, and nobody has the decency to get back to me or answer the ...
When asking for assistance with a banking issue, don't waste your time escalating an unhelpful customer service agent to a supervisor at Standard Bank, as all that happens is you get put on hold for ever and then told it is not their department. 3 times over the last month i have had absolutely no ...