I always seem to be experiencing bad customer service but this time I wanted to ensure that Good service didn't go unnoticed. My fianc? and I had made it to standard bank on Saturday just before they could close. We both had alot of account queries. Ntsiki was simply amazing! She assisted with ...
I phoned the standard bank call centre about a month ago to advise about the leakage in my living roof cause by the heavy rains and winds that the cape has been receiving i live close to the beach and we get it the worst. I was told that they will be coming out the saturday whereby we waited and ...
I am still waiting for my tax certificate after I had to stay on the line for 28 min. and I did not get any feedback on the complain that Standard Bank deducted fees for Internet banking payment confirmation. Ref numbers: 40404084 and 54386971. I told the operator that it will not help to complain ...
Please assist. I've made a transfer payment from my standard bank account 302281010 to my Husband VAF account 002050889 on the 05/07/2013 to pay the vehicle loan account. However the payment did not reflect on his vehicle account and he kept on receiving calls from consultants for outstanding fees. ...
I have an existing home loan with Standard Bank. I am selling my house and buying a new house. I applied for a new home loan and was declined due to affordability. I spoke to Standard bank and explained that i do not want a second loan. I am cancelling the existing loan, because i am selling my ...
I have been a Standard Bank Client for 15 years, up until a couple of months ago, I was fairly happy with their service, however, I have received such bad service that I am seriously considering changing bank. In June, SB decided to block all my accounts without warning. When I phoned the bank, I ...