I have been trying to get hold of your Forex department for 3 days, but nobody ever answers the tel no. Nobody answers the live chats and no one respond to e-mail. Why do you have a tel no on your website, but no one answers it. It is the worst service i have ever received. ...
I logged a request to have my accounts consoldated against my bond account, sent in all the required documents, that was in the begining of july, its now almost the end of august and I still have not rcvd any feedback. I'm really concerned about the level of service or lack thereoff that I am ...
I handed in a form of requested statement copies at the gardens branch, fetched them 2 days later and was told to pay R 160, 00 CASH. Got home and discovered one statement was missing and I had been given one I did not request. Went back today. They battled to read and understand this simple ...
Hi In the past I have always had excellent service from my personal banker but now Standard Bank have taken upon themselves to remove this service. One has to phone a call centre and they put through a request for a personal banker to phone you back which does not happen. The only time I need to ...
I have registered for U Count rewards on the 10.07.2013 and have filled fuel at several Caltex garages. The points were not allocated correctly. I did call the call centre and advise them of this on the 08 august to get it rectifies. The ref number is 18889943 and 3891752 and to date it is still ...
Went into festival Mall Standard bank met with Business banker to go through a couple of items on my account. One of them was to link my credit card to my online profile. Was completed slip printed, got home logged on to my banking and no card linked. Emailed and brought this to Sam Mahlangu ...