I manage an Estate account held at Standard Bank. Standard Bank arbitrarily cancelled the Internet Subscription without asking me. And the remedy suggested by the Service desk after 5 Iterations does not work. I am now told that to fix the problem is should spend two hours visiting a Standard Bank ...
I received an SMS from Standard Bank asking where to send my new card and responded with Fourways Crossing. I then received a call saying it was ready at Bryanston. I told them that I had requested it to be sent to Fourways Crossing and was told that it would then be sent there. I then called in to ...
The cheque book I ordered 2 weeks ago was not delivered when I went to collect, despite having received an SMS stating it was ready. Inquiries clerk was very unhelpful but Caroline arranged for messenger to collect at main Alberton branch and I was able to return later to collect. I needed to pay ...
I logged a complaint about Std Bank on 08/10 about an account that was handed over after being paid. My complaint was acknowledged and I was requested to submit POP which I did. This was confirmed as being received and I was advised that I would be advised. Days later - nothing. Weeks later - ...
It is with sadness that I saw Standard Bank Private Suite try and sort out the mess they created. Being part of the private clients' suite created the impression that my banking affairs will be handled by a competent person. This is a wrong assumption. When I requested my credit card billing date ...
2 weeks I got phone calls from Standard Bank Credit Rehabilitation Cnetre not just once up 8 times a day for my loan account that is appernetly R1 682.00 in arrears. so I went to the Parow branch where they said that my account was up to date and nothing was in arrears. They even let me phone the ...