My vehicle was written off on the 21st of October and settled on the 20th of November. Proof of settlement was sent 4 times but Standard Bank VAF is STILL deducting money from my account for this vehicle! I have sent numerous mails and tried calling counteless times to 6 different numbers but all ...
On 28/10/2013, I received a text message from Standard Bank advising that my home loan account was in arrear and that I should effect payment to avoid legal action. I immediately contacted the home loans call centre advising that this message was incorrect. I was advised that the message was sent ...
I wanted to stop a payment on my credit card to an online foreign supplier because my credit card account was debited in error. When I phoned card division they transferred me to the department instead of the authorisation department. But before I could finish explaining the situation to the agent ...
I sent a settlement request to Thobeka on 29/10/2013 for my Edgars credit card and she forwarded it to Katiso. On 18/11/2013 I still had no response as Katiso had not bothered to even respond. I was retrenched in September and have no income at this stage. I am now getting sms messages threatening ...
On the 17th of November 2013 I emailed Standard Bank's Prestige Banking department querying transactions on my account which should not have occurred and which I was unhappy about and wanted an old account of mine credited and the balance confirmed. I received an automated email response the same ...
It always used to be that transfers between accounts with the same bank used to clear immediately. Now if you transfer Standard to Standard it takes 24 hours to clear which is absolute nonsense. I have clients transferring into my Standard Bank business account from a Standard Bank account and it ...