I opened up a business acc with standard bank for my restaurant. i then requested to have merchant machines installed. it all started with the call centre advising that they do not accept the concession on rates that RASA providesand delayed the process by a week. due to the consultants ignorance ...
I reported the matter regarding the R5000 that was from my account, the matter happened in September the 15 in Johannesburg CBD. I was told that i'll get the report in ten working days but i never got a reply until i called in and that was when i was told that the matter was declined. Due to the ...
I got a new cell phone number and went into the branch to change my details. I requested them to change my number and delete all my old numbers as I have had an issue before where they have updated my details only to go back to the old ones. They updated my details and ensured me notifications ...
I would just like to thank Standard Bank on their great initiative. I ordered a package on Thursday and received it today. There is a great feeling one gets when something is for free ( ...
2 Claims were logged with Standard Bank Home Insurance for 2 leaking water pipes, early October. The plumbing company was assigned and the leaks were closed. Under advisement, I left the hole in bathroom open, because the ground under my bathroom needed to dry first. On 16 November, the same pipe ...
On the 20th November I receive an sms offering me an increase on my card limit. I reply via sms as requested. 2 weeks later I have had no response. I make the mistake of calling in and talking to an inbound agent who tells me she cannot help me, puts me on hold for 15 minutes and then tells me ...