On the 27-11-2013 & the 29-11-2013 2 set-off amount was transferred from my account. I then went into the branch on Sat. the 30-11-2013 to query this and I was told to call the person who did the setoff from my account. Even though there is an arrangement made with the bank and their collection ...
On the 20th of November i applied for a home loan ref no 4616969 via private bank. After waiting for a week i called the call center and was told that the application was lying idle and unassigned. I logged an escalation (ref 56091137) and i never heard anything of it again. The next time i ...
I have logged a claim with Sibonelo and he doesnt give me feedback regarding my claim i have to call him everytime of which has cost implications on my site as one would hold for ten min while using a cell phone. Have reported this matter to their cumtomer care department but my conplaint is sent ...
My current account is in a bit of a state. I have a overdraft and it is a bit over its limit. I was send two messages to pay in money that I don't have. I then went to my local branch to see if I can perhaps get a temporary increase on my overdraft or come to some other arrangement regarding my ...
Today I called in to the Standardbank telephone banking to reverse a debit that has gone off my account by mistake. The system requires me to enter my "CARD NUMBER" followed by my "PIN" to authenticate my profile. I did not enter and waited for the operator to pick up the phone. ...
On the 5th Dec 2013 I reported blocked drain and a leak in my kitchen sink with my insurance with Std Bank and they they telling they can't send a plumber to check what happened because the drain is blocked by roots growing inside the drainage. She is saying that because last time we had the ...