My card got on my way to the branch today. When I get to the branch they closed at 15:30 I got there at 15:45. This is a joke since all the other banks in Clearwater are still open, some of them until 18:00. This is not all when I call to complain and to request how I can access my money there ...
Drew money from ATM but didn't receive it yet it was debited from my account this is the 2nd timeit has happened to me in 2 years. Most frustrating part is getting the money as the last time i had to wait 6 weeks and go into the bank twice... ...
On Sat 14/12 an amount of nearly R2000 was taken from my account without warning, nor consent... Turns out it was for a transaction I did (and paid for already) on 12/08... 4 months later they subtract the money again... I found this out after speaking to 7 different advisers in the call center, ...
I lodged a claim with Standard Bank to come and fix my swimming pool on the 19th of December and I consequently received the sms that they have allocated the service providers but will only come today the 20th. This morning I received the call from the allocated plumbers that they are ver ...
I submitted a claim for my roof because it was leaking after a thunderstorm. My claim was rejected and the reason that they gave me on the phone was that I did not maintain my roof and they promised to send me a detailed report. The consultant gave me the contractors details as I wanted them to ...
My wife and I have not received account statements for 2 months. The so called Complaints "Resolution" Centre has failed to resolve the problem, and also failed to honour promises they made when they phoned me. To add to this, I have had disgusting treatment from Joseph Mary in their call ...