On the 20th of December I contacted Standard Bank Credit card division to get a setting amount to close my account. I have maid the payment on the same day and shredded the credit card. On the 21st of January I received a statement showing tat my account was not closed. I have send them a email on ...
I applied for a credit card sometime last year (1st weekend of november) with Christal and she gave me a contract to sign and I was told it will take 14 days. I waited for the sms and nothing. Then went back to the glen branch on the 4th of january 2013 and I was told that she didn't process it. I ...
Today I was informed by the bank that I had an outstanding amount on a specific credit card. When I queried the specific credit card number, the banking official could not explain how none of my existing statements reflected the amounts in question. She then handed me the NEW credit card (on which ...
(E mail conversation) Dear Regaana February CLEARLY you and the bank DID NOT READ MY REQUEST!!! The last sentence underneath read: " Can you please assist me in getting my card".. SO CANCELING IT is your solution??? / SO how is this aiding me to get my card??? Please clarify this to me. I ...
Hi I would suggest that Standard Bank ensures that when they are going to copy an idea from another bank, they'd better test and retest whatever it is they are trying to put in place. I was happy to notice that the new ATMs where u can make direct deposits were now available thru Standard bank, but ...
I have been a prestige account holder with Standard Bank for years and on my birthday the 17th of January this year I got a call from my personnel banker to wish me a happy birthday. This is the first time in 10 years I have had a call and it is to wish me a happy birthday when I have had 100's of ...