Again Standard bank customer care are not willing to help. I phoned the customer care line because I recieved a sms that a debit order went threw. When I phoned them they were not really willing to help me. The said R 23 went off in December, In January R 103 went off And in February R 110 went ...
I was requested by Standard to go into a branch and produce doucuments for Fica requirements. I went into a Standard at the Benmore Mall. Upon my arrival i was requested for my documents and after that I was requested to wait. I waited for a good 15 to 30 min to produce my Fica documents and I was ...
Standard Bank Home Loans has changed my Home Loan agreement without discussing it with me. My term has been changed from 20 to 30 years, and my repayment has decreased - AND I HAVE NEVER MISSED A PAYMENT. I think they did this after transferring my account from CIB to PBB, and failed to transfer my ...
This is now seriously getting ridiculous! This is my second complaint I am now laying against Standard Bank Home Loans on Hello Peter! I have applied for a second bond on my home loan in November. After phoning numerous times I had to find out they just cancelled the application. Application was ...
Last Saturday I wanted my savings account linked to my cheque account. I went into the branch, where the lady helping me struggled for a bit before asking her supervisor to try. The supervisor said it was an IT issue that she would take up and return to me with the details. Up until today I've had ...
I am so appalled at the service I got from Standard Bank Home loans department. I've been divorced for 8 years and has been paying my bond ever since. In the divorce settlement I was granted the house. I've applied for a substitution at Kuilsriver Branch. Submitted all my documentation and it was ...