Approval was granted from customer assist on 12/2/13 for debt consolidation onto my bond. Did home loan applicaiton on 12/2/13, received sms on 14/2/13 in process. On enquiries on 28/2/13 was informed that loan was declined on 14/2/13 (No one from the bank informed me of this). Supervisor then ...
Money was taken out of my account, however Standard Bank refuses to refund me the money, indicating that it was an original card, however this is not true as my card is with me at all times. As far as I'm concerned, Standard Bank is just making up excuses so that they dont have to refund me the ...
I AM STILL WAITING FOR MY LAST QUERY TO BE SORTED, NO RESPONSE FROM ANYONE AT STANDARD BANK!!! THIS IS PATHETIC SERVICE IT IS NOW 1 WEEK??? I SENT AN EMAIL AS WELL. WHAT IS GOING ON? ...
I have had an extremely frustrating couple of days trying to get basic service from 3 of your departments. I spent over 2 hours yesterday battling with your telephone system trying to get through to 1.Your unit Trust Department, 2. Your online share trading department. Eventually I was able to ...
After loosiing my internet banking profile due to having to put a stop on my credit card I approached Standard Bank branch next to the showgrounds. After previous dealings with banks I was expecting the worst. What a surprise. The whole matter was sorted out with the outmost efficiency and with a ...
I was a bit unhappy with the way my home loan application was going, and filed a complaint. Cobus then gave me a phone call and ever since we were in constant contact through emails and phone calls. I was kept up to date and informed by Cobus of everything that was happening along the way. He also ...