Twice we have experienced this so it was not an isolated incident. When applying for an account (Credit cards for my wife and myself) all current info, like phone numbers, postal address, contact preferences, debit order account details etc where given in order to complete the application. When the ...
I have had an issue with standard bank regarding my personal loan, but that is not the base for my complaint here. I decided to go the social media route and posted on their wall various time. Various times they responded, saying they need my contact number etc. A person did call me once and when I ...
After a month and a half I'm still waiting to finalize my home loan application with Standard Bank. This is after at least 10 calls (from my side), numerous mails, and a branch visit. I've sent supporting documents (all required/requested documents) at least twice, but still some more documents are ...
Once again I call on HelloPeter to assist with Standard Bank Insurance Company and by name Samantha Ramisur. Today has been 7 working days since we completed and signed the documents for our insurance payout. Called Samantha this morning to ask about payout as nothing has been deposited yet. She ...
I have submitted an application to Standard bank home loans in the traderoute branch, and was told that their turn around time is five days for an answer of the appication, it took them two weeks... with my husband constantly following up and empty promises made, now after two weeks of still ...
I called the call centre today as my card wouldn't work for purchases since Thurs last week. This was the least of my problems. When I called I was advised that my card was cancelled and I need to speak to security. I was transferred to security who said they I need to speak to, was given a num and ...