I AM NOW BEGGING FOR ASSISTANCE Dear Shafeeka, Lynette, Lebogana or anyone at VAF (including Keshnee Reddi), 546502910001 for the client: MORRIS I am currently living outside of SA. I have a friend who has bought my car. Her name is Thandi and she has been CC on all correspondence regarding the ...
Last week I needed to make an urgent internet payment and needed my EAP limit increased. Sent secure msg to my home branch and by 11h00 next day nothing had been done. Went into Helderberg branch and explained that I need to do an urgent INTERNET transfer. The counter clerk assured me she had ...
I received a email from SARS to confirm a payment. I entered the link and entered my details, only after not receiving a one time pin, I realised that something was not right. I was busy strugling to see what is going on, when I received a call from Jabo, at the card division to advise me, that the ...
On Sunday evening, I phoned Standard Bank about activities on my account. The account was closed immediately and I was issued with a new credit card. I was told that the division would contact me within a day or 3. On Thursday, still no call, and I started to get worried. BUT, that evening when I ...
I am a prestige banking client and as such I am suppose to have access to a personal prestige banker. However, every time I try to make an appointment for a Saturday I am informed that on Saturdays it is first come first serve. When I get to Greenstone branch its sorry you don't have an ...
Over a month ago I personally handed all documents relating to Fica compliance to a Customer Service consultant at Standard Bank, Sea Point. I was informed that the papers would be couriered to my branch at Tyger Manor. My account was then frozen and I cant do any transactions. I went to Sea Point ...