Good day, i made an ATM deposit on the 14-03-2013 into my current account at 02:45 pm at the MTN BRANCH INSIDE THE MTN BUILDING of which to my knowledge the ATM DEPOSIT ON THE OLD MACHINES takes 3 days so the deposit was done last week thursday the 14-03-2013 and today its the 20-03-2013 still my ...
Yesterday I had 2 amounts deducted from savings account stating SHORTFALL RECOVERED which put my account into a NEGATIVE balance. When I explained this to customer care they insisted that it was and cancelled my card even though i explained that I am convinced that this is a SYSTEM ERROR. Only to ...
I refer to my complaint of 9 March where I appear to have a duplicated customer profile. Miche Smith from your Helderberg Branch was supposed to sort this out last week already and I have heard nothing more. Please have her regional manager call me so we can get this rectified once and for all. ...
My husband was called to be advised that he can get a cheque acc and a credit card with a limit of R38K, he submitted all his docs and the app was processed. For about 3 weeks he had to run up and down to collect his card as there were a different story all the time. He finally got his cheque card ...
We have a good Computer Retail Shop, and the last two weeks we are having endless problems with Standard Bank Card Division not releasing the funds that customers pay with the credit/debit cards. If you phone there call Centre the reply we are getting is, we have to accept it, because we signed the ...
My dad has a hospital pay back plan with standard bank. He recently came out of hospital after suffer from a stroke and now to claim from this so called hospital plan is more of a nightmare than the actual stroke! I have taken my dad about 3 times to get the claim forms and all 3 times we were ...