Hi, I received and sms for an credit increase on my credit card. I responded as per instructions and received a call on the following day to increase my limit. The limit increase were suppose to reflect in my account within 4 working days. almost a week later and nothing has happened. I phone the ...
Last month Standard Bank didn't give me my money in my account. I complaint on HelloPeter and still they took the same time to get back to me, as if I had complaint at a branch or their call centre. I there ads they tell everybody they so good and into service delivery, but back at the ranch there ...
My friend and I recently started working. We updated our student accounts to cheque accounts 2 months ago at the Bryanston branch. We were told we'd receive new bank cards within 10 working days, 1 month later the cards hadn't arrived- we returned to the bank and were told we would be contacted- we ...
I went to the San Ridge branch in Midrand on Tuesday to increase my EAP limit. I stood in a very lengthy enquiries line only to be told once I got to the front that I had to go to the teller. After standing in a very long line at the teller I was told to go back to enquiries! Eventually somebody at ...
Good friendly service rec'd from the receptionist and the private banker @ Std Bank when I called yesterday 27th Mar 2013 @ 13h00 to get a statement ...
I contacted the Home Loands division via telephone requesting a confirmation letter from them stating our home loan details and the banking account details being used for the monthly repayments, I was told that due to the fact that they are in a call centre sending a letter is impossible. I then ...