Thursday 28 March I tried to withdraw money from a Standard Bank ATM and got the error 'Daily Limit Exceeded', immediately after I received an SMS that said the money was withdrawn. After spending R130 worth of airtime on trying to get through to their supposed help line, I finally got through to a ...
I am sick of calling your contact centre to be transfered from one consultant to another, i made a transaction yesterday to pay my tv licence online using my cheque card which acts as a credt card but to find today that the ayment was processed twice by the bank. Called your bank numerous time to ...
A customer of Std Bank for over 20 years, I have recently decided to move to FNB. Each time I deal with Std Bank my decision is validated yet again! I was informed that I had to PHYSICALLY come in to a Std Bank in order to close my accounts. FNB leaves Std Bank in the dust with regards to online ...
I registered for internet banking for the second time due to my card changing. I then had to set my eap limit again as it was defaulted to zero for some reason. Then when phoning to set it was told that I had to go into the branch to set the limit because it was originally zero. As it is a saturday ...
I applied for the Prestige banking account in the 1st week of Feb at the Sunninghill branch. I was told by the consultant James Simpson that my cards will take 2 weeks. I get a call on the 25th of March to say my cards are ready to be collected. i go to the bank on the 30th of March to pick my ...
I changed my phone number a while ago and went into the bank to update my details. The first time, they didn't save it. The second time, they only changed my contact number, not the number my notifications went to. Now I find out that, despite my request, they also didn't change the number attached ...