Taking a look through my bank account statements it came as quite a surprise to find that I had been charged for asking for print-outs of bank statements without being informed by the teller at the time that I would be charged for all printing. Just my credit card print-outs cost me over R76 which ...
The service i have received from standard banks' card recoveries and legal department is appalling. The call centre agent that are meant to be dealing with your query have attitude and are very unpleasant to deal wit and very unhelpful as well. I thought my query has been dealt with and closed only ...
I have recently received a number of text messages and automated voice calls from Standard Bank regarding a non-existent Bluebean card that is apparently overdue. The messages started out as seemingly friendly reminders to make payment, but have now escalated to my being threatened with legal ...
I have called the call centre a few times requesting to change my OTP cell phone number. I was advised to go to a branch. I went twice to Trade Route Mall branch and once to Flora Centre to change this. I waited in long queues, signed documents confirming the change - guess what??? its 2 months now ...
I had applied for a home loan in June 2013, I was purchasing a property that was subdivided. I was granted the home loan. Becoz I queried the interest rate I was advised by my personal banker to cancel the first application and that she will recapture the application, this happened in November, I ...
On the 9th January 2014 my Standard Bank cheque card got swallowed at the STD Bank ATM Wilrogate shopping centre in Roodepoort at exactly 14h06. I then contact Standard Bank to block my card at 14h07 and at 14h08 R1000.00 was drawn out of my account. I then put a claim through, a week later on ...